People strength

At the heart of any business, are its employees. TRAVELTIME ensure that the team that drives it, the sales, customer service, operations and drivers go through regular training programs.

Our operations team ensures smooth functioning and co-ordination between various teams, both within TRAVELTIME and clients' side as well.

• Study and planning of routes, routing of appropriate vehicles in the fleet, driver allocation, reporting and ensure there are backup plan to deliver on time service in a cost-effective way.
• Monitor and trains drivers concerning Company safety requirements.
• Monitor driver's compliance with safety and Regional Transport Authority regulations.
• Coordinate with maintenance support personnel to manage service of all vehicles.
• Our team also sends reports and analysis on route performance, driver performance and employee adherence to time on weekly, monthly basis or as requested by the client.
• Maintain the Quality of Service.
• We also train public sector employees for better delivery of service and maintenance to enhance customer experience.

To ensure that not only our services are reliable but safe as well, various trainings are conducted for our drivers:

• Courtesy Driving
• Defensive Driving
• Defensive Driving
• Traffic Signs, Traffic upgraded systems.
• Road Safety & Regulations.
• Basic maintenance of the vehicles
• Handling customer and their information
• The professional approach of our staff towards providing transport solutions has helped in maximizing customer satisfaction.